Cookie Policy

Last updated: January 15, 2025

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website or use our VoiceMate mobile application. They contain information that is transferred to your device's hard drive and help us provide you with a better user experience.

2. How We Use Cookies

VoiceMate uses cookies and similar technologies for the following purposes:

  • Authentication and security (keeping you logged in)
  • Remembering your preferences and settings
  • Analytics and performance monitoring
  • Improving app functionality and user experience
  • Providing personalized content and features

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the app to function properly and cannot be disabled.

  • Authentication tokens
  • Session management
  • Security features
  • Load balancing

Functional Cookies

These cookies enable enhanced functionality and personalization.

  • Language preferences
  • User interface settings
  • Voice model preferences
  • Audio quality settings

Analytics Cookies

These cookies help us understand how users interact with our app.

  • Usage statistics
  • Feature adoption tracking
  • Performance monitoring
  • Error reporting

Marketing Cookies

These cookies are used to deliver relevant advertisements and track campaign effectiveness.

  • Advertising personalization
  • Campaign attribution
  • Cross-platform tracking
  • Remarketing pixels

4. Third-Party Cookies

We may use third-party services that place cookies on your device:

  • Google Analytics: Website and app analytics
  • Firebase: App performance and crash reporting
  • App Store Analytics: Download and usage tracking
  • Social Media Platforms: Social login and sharing features
  • Payment Processors: Secure payment processing

5. Cookie Duration

Cookies may be stored for different durations:

  • Session Cookies: Deleted when you close the app or browser
  • Persistent Cookies: Remain on your device for a set period or until manually deleted
  • Authentication Cookies: Typically last 30 days
  • Preference Cookies: Usually persist for 1 year
  • Analytics Cookies: Generally expire after 2 years

6. Managing Your Cookie Preferences

In the VoiceMate App

You can manage cookie preferences in the app settings:

  • Go to Settings → Privacy → Cookie Preferences
  • Toggle different cookie categories on or off
  • Note: Essential cookies cannot be disabled

Browser Settings

Most browsers allow you to control cookies through their settings:

  • Block all cookies
  • Allow only first-party cookies
  • Delete existing cookies
  • Receive notifications when cookies are set

Mobile Device Settings

On mobile devices, you can:

  • Limit ad tracking in device privacy settings
  • Reset advertising identifiers
  • Opt out of analytics in app settings

7. Impact of Disabling Cookies

Disabling certain cookies may affect your experience:

  • You may need to log in repeatedly
  • Personalized settings may not be saved
  • Some features may not work properly
  • Content recommendations may be less relevant

8. Cookie Consent

By using VoiceMate, you consent to our use of cookies as described in this policy. We may ask for your explicit consent for certain types of cookies through:

  • Cookie consent banners on our website
  • In-app notification for mobile users
  • Settings panels for preference management

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes through the app or by email. Please review this policy periodically for the latest information.

10. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Email: privacy@getvoicemate.app

Company: Illumind Software LLP

Subject: Cookie Policy Inquiry